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In my last post, Ten Guidelines for Better Communication Part 1, I presented five tips that can definitely help you to communicate more effectively. Here are five additional tips.
6. Talk to him in his own Language
If you tried to describe the color "green" to a color-blind man, you wouldn't get very far. We frequently make the same mistake either by using unfamiliar words, or by assuming that the other person has the same ideas or interests as us.
Hence, by "tailoring" your language, ideas and words to your audience, this is helps in promoting effective interpersonal communication
7. Emotions Mean as Much as Facts
This simple fact escapes many individuals. People not only think with their brains, but also with their personalities.
Fear, anger, suspicion, together with a lot of other undesirable emotions can easily be aroused by what you say. Remember, non-verbal communication plays a huge part in our daily interpersonal interactions.
8. Discretion Plays a Part
A good communicator doesn't rebroadcast everything he hears. People will only tell you things you should know if they're sure it won't get them into trouble. Before you repeat something, do consider the possible effects and consequences.
9. Too much is as bad as too little
Minds are like stomachs. They can only hold and digest a certain amount at a time. When you have a lot to say, see if it can be broken up into parts. Or perhaps put the details into writing for future reference.
10. Watch For Responses
The best way to find out if you're really getting through is to see how the other person is reacting. If he or she look bored, irritated or confused, you will need to change your approach.
Attentive listening is important not only because of what you can learn, but also because it means a great deal to the other person.
Remember, the points stipulated above are NOT hard and fast rules. You have to keep in mind that you are communicating with real people; people who do not act according to established rules and may, and probably will, act and think irrationally at times.
Keep the above ten rules in mind and this will definitely help to encourage more effective communication in your daily life.
If you have enjoyed this post, please remember to subscribe to this blog, bookmark it or check out some other excellent articles from the Top Posts section.
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Sunday, December 14, 2008
Ten Guidelines for Better Communication Part 2
Monday, December 8, 2008
Ten Guidelines for Better Communication Part 1
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Are you interested in communicating more effectively? Do you want some rules to help encourage effective communication?
Here are ten tips that can definitely help you to communicate more effectively.
1. Think Before You Speak and Put Things in Logical Order
You can't expect to communicate in a clear manner if your thoughts come out in a disorganized way. Outline your thoughts in your own mind before letting it out. Remember, you can't erase words once they're out of your mouth.
When things are disorganized, people become confused and disinterested. Make sure that your thoughts are structured and organized before you communicate them.
2. Use Your Past Experience
Each individual has his or her style of communication. We need to learn from paste experiences in order to communicate more effectively.
Stop to think: "What have I learned previously that will help me communicate more effectively this time around?"
3. Try and Catch People in a Frame of Mind to listen
An individual who is worried, angry or is preoccupied won't "hear" you any better than if you were talking next to a very noisy machine. This acts as a barrier which impedes effective communication.
In this process of communication, many factors act as noise which distorts the message from its original meaning, These factors could include a person's unreceptive or negative mood which acts as a barrier to effective communication This "barrier" or "noise" acts to distort the message in the communication process.
My post about "Understanding the Communication Process" elaborates on this point further. It talks about the communication process and the noise that distorts the message.
4. Arouse Interest in the Other Individual
A person's attention is like money in a sense. He will only give it to you if he expects to get something worthwhile in return. To get someone to listen, you will have to motivate him just as you would to get him to do anything else.
We individuals are interested in what we want, but unfortunately, no one else is. In order to win over the minds and hearts of other people, why talk about what we want? The individual who is able to put the needs of others above his or her own will be able to win the hearts of others.
The post "Arouse in the Other Person an Eager Want" elaborates more about this important point.
5. Find Common Ground
If you want somebody to agree with you, or even to listen to you, try to imagine how he or she feels about this topic and take his viewpoint into account.
Do stay tuned for next week's post where i reveal the next five guidelines for better communication.
If you have enjoyed this post, don't forget to bookmark it. Thanks.
Sunday, November 30, 2008
The Advantages and Disadvantages of Written and Spoken Communication
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In my last post, "The Five Types of Communication in an Organization", i mentioned about the different methods of communication within an organization, be it structured or spontaneous.
No matter what category either structured or spontaneous, communication is either written or spoken.
Let us look at the various advantages and the disadvantages of written and spoken communication.
Some of the main advantages and disadvantages of written communication are:
- Written communication is good for complicated and vital instructions, which can be given in a precise and uniform manner.
- There is a lesser chance for the message to be misunderstood.
- Written instructions can be checked at a latter date. It serves as a useful reference.
- Authority is transmitted more effectively with a written order than with an oral one
- It is impersonal.
- People may not always read them.
- It does not answer questions and there is no immediate feedback.
Examples of spoken communication that is used in the workplace include conversations, interviews, counseling/helping colleagues, meetings, conferences
- Oral communication allows for immediate feedback such as the opportunity to ask questions when the meaning is not entirely clear.
- The sender is able to check and see whether if the instruction is clear or has created confusion.
- Spoken instructions are flexible and easily adaptable to many diverse situations.
- Poor presentation of the message or the instruction can result in misunderstanding and wrong responses.
- Spoken communication is influenced by both both verbal and non-verbal communication such as tone or body language which may skew the meaning of your message in the mind of the receiver.
If you have found this post useful, you might be interested in the following articles
1) The Three Different Levels of Listening
2) The Causes of Miscommunication in Daily Life
3) Conversation Tips
4) The Five Types of Communication in an Organisation
5) Understanding the Communication Process
You might also be interested in The McGraw-Hill 36-Hour Course in Business Writing and Communication: Manage Your Writing (36 Hour)
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