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In my previous posts, we looked at the Fundamental Four Purposes of Communication.
1. To Be Understood
2. To Be Accepted
3. To Get Something Done
4. To Understand Others
Now finally, we will be looking at our last communication objective, understanding others.
Understanding others is an important aspect of communication.
To communicate successfully, you will have to know a lot about the person whom you are talking to, what they are like, what sort of approach they would like the most or what ideas might they have in mind... etc
You can come closest to this by studying the other person and by encouraging him or her to communicate with you, by being consistently friendly and approachable.
So, to recap all the points mentioned previously, we've established that communication will affect how well you've succeed. Hence, it is important to be proficient in the aspects of communication and to understand the four objectives of communication.
1. To Be Understood - This means to communicate something across to someone else so that he or she knows exactly what you mean. This could be facts, intentions or even feelings.
Words and ideas which seem so clear by themselves... can be understood in many different ways by different people.
Hence, it is important to be mindful about this fact, and take that extra effort to consider your audience and clarify your position if necessary.
2. To Be Accepted - It means to get people to agree with you, or at least to listen to you seriously.
Many things block acceptance, and these may include distrust, lack of empathy or even an upset state of mind.
3. To Get Something Done - Getting action involves more than simply "asking" or "telling". When we use a machine, all we have to do is to push a button. With people, you will generally need to explain, to convince and to follow up.
4. To Understand Others - Understanding others is an important aspect in successful communication. You can achieve this by being constantly friendly and approachable, offer encouragement and by studying the other person.
If i could sum up all of the above in one sentence, it would be, "Good communication skills require dedication and effort on your part!"
Ralph Waldo Emerson once said: "Good manners are made up of petty sacrifices." Well, good communication skills are also made up of petty sacrifices. Take the time and effort to be other oriented and communicate better today!
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Sunday, November 9, 2008
The Four Objectives of Communication Part 3
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